Privacy Policy of IT Landes, LLC.

IT Landes Home Service Team a Division Of HB Home Services, LLC.

Operates the www.itlandeshome.com website, which provides HVAC, Plumbing, and Electrical services.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the www.itlandeshome.com website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information, phone numbers, or opt-in data with third parties for marketing purposes, except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.itlandeshome.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

TCPA Compliance & Terms and Conditions

 

TCPA Compliance Statement

IT Landes Home Service Team (“IT Landes,” “we,” “our,” or “us”) is committed to respecting your privacy and ensuring compliance with the Telephone Consumer Protection Act (TCPA). Any telemarketing calls, SMS messages, or autodialed/prerecorded calls we send will only be delivered to individuals who have provided prior express written consent.

By opting in to receive communications from us, you agree to receive informational, promotional, or transactional messages related to our HVAC, plumbing, and electrical services, including but not limited to:

  • Messages about your service request
  • Appointment confirmations and reminders
  • Service updates
  • Promotional offers and discounts

We strive to limit our communications to those that are relevant and meaningful. Your contact information will never be sold or shared with third parties for their independent marketing purposes.

By submitting any form on this website, you acknowledge and consent to being contacted by IT Landes at the phone number and/or email address provided. IT Landes may contact you about its services through various automated and recorded means, including telephone, text, and email. Message frequency may vary, and message and data rates may apply.

For customer support, contact us at [email protected] or 215-256-4221.

  • Text HELP for assistance.
  • Text STOP to cancel further communications.

IT Landes Home Service Team

PO Box 421

Harleysville, PA 19438


Terms & Conditions

1. Consent & Opt-In

By providing your phone number and opting in, you consent to receive text messages, emails, and calls from IT Landes regarding your service requests, promotions, appointment confirmations, and other relevant updates.

2. Message Frequency

Message frequency may vary based on your engagement and the nature of your service requests.

3. Message & Data Rates

Standard message and data rates may apply as determined by your mobile carrier. IT Landes is not responsible for any charges incurred.

4. Customer Support & Opt-Out

  • Text HELP for assistance.
  • Text STOP at any time to opt out of receiving text messages. After opting out, you will no longer receive further communications unless you re-enroll.
  • For additional assistance, contact [email protected] or 215-256-4221.

5. Third-Party Vendors

To enhance our ability to communicate effectively with you, we may engage trusted third-party service providers to assist with telemarketing, SMS, or email communications. These vendors are contractually required to comply with the TCPA and promptly honor opt-out requests.

6. Limitation of Liability

By providing your contact information, you confirm that the information is accurate and that you are the authorized recipient of any communications sent to the provided number or email address. IT Landes is not responsible for claims, losses, or damages arising from incorrect or unauthorized use of a third party’s contact information. If you provide consent on behalf of another individual, you assume full responsibility for ensuring authorization.

7. Updates to TCPA Compliance & Terms

We reserve the right to update these terms as necessary to comply with legal requirements or adjust to changes in our communication practices. Any updates will be posted here, and the “Last Updated” date will reflect the most recent changes. In cases of significant updates, we may notify you directly via email or a notice on our website.

By continuing to use our services, you accept any revised terms.

8. Contact Us

If you have any questions regarding our TCPA compliance, Terms & Conditions, or Privacy Policy, please contact us at:

Email: [email protected]

Phone: 215-256-4221

Address: IT Landes Home Service Team, PO Box 421, Harleysville, PA 19438

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IT Landes Home Service Team is proudly employee owned! That means when we serve you, we’re taking care of our own families too. It’s how you know, we’re committed to get the job done right. We’re all in.

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